Leroy Merlin Customer project

The store at the center of the community

Wave Wave
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Services
  • Motion design
  • Design & Design
  • Development
  • Integration with SI, CRM and SSO
Brief

Gathering a community around a store to connect customers and sellers is one of the objectives of the Leroy Merlin community of Tourcoing. The exchange, sharing around DIY projects are part of the topics on the community.

Newsfeed

The Leroy Merlin community favors the use of the news feed. The users of the community are free to post their desires, opinions, questions ...

Newsfeed
Newsfeed
Listing of groups
Listing of groups
At each department his discussion

The discussion groups allow the users of the community to find themselves in a space dedicated to a defined theme. For the Leroy Merlin community, the discussions are necessarily oriented towards a radius defined according to the projects. In order to structure the information, each department has its own discussion group. A salesman has affiliated with him and can post or answer questions as an expert on the topic.

Specialist profiles

As in store, specialized vendors in their department are present to accompany users. It is easy to recognize a seller on the platform, he has a badge on his avatar and a tagline informing the radius in which he is the specialist. Community members can then challenge each vendor to ask them questions, remarks ...

Seller's profile
Seller's profile
Motion design

To complete the launch of the platform, an animated video presenting the flagship features has been produced.

Promotional video
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