Surveys
A quick and easy way to express your opinion, surveys are very useful for interviewing and measuring the satisfaction of your community members with your business, product or service.
Collect feedback and customer reviews in a fun way
Measure satisfaction to help in decision making
Customize your survey to add value to your customer panel
To sustain your brand, it is important to listen to your customers. The survey makes it possible to take stock of your strengths and weaknesses to date and to follow their evolution.
Want to better understand your customers, find out if they are satisfied and increase and their loyalty? The survey feature is a gold mine for the brand, to quantify and evaluate customer satisfaction.
The image survey takes the form of closed questions inviting participants to choose an image from a list of images.
The text poll is in the form of multiple-choice questions - closed questions that allow participants to select an answer from a defined list of choices.
The slider poll evaluates a subject by dragging a progress bar on a numeric scale in percent.
Probe your customers and collect feedback in real time. Polls adapt to all contexts to engage your community intelligently, before and after their visit. The administrator interface allows a fine analysis of the answers.
The survey module can be integrated into your ecosystem via JavaScript widget on existing web pages: website, e-commerce or mobile application.
Build your vision by collecting a wide range of data, behaviors and opinions. The survey module makes it possible to take stock of your strengths and weaknesses so far and to follow their evolution.
Brainstorming, beta-testing, study ... Co-construction with a panel of customers is a method increasingly used by companies to prioritize projects, detect new needs, improve concepts, validate a design.
Listening is at the heart of the process of identifying customer irritants. Recognizing these "bread points" can then find solutions quickly to improve the customer experience of use and purchase point of sale or on your website.
Your users can continue to interact with polls even on their mobile.